Frequently Asked Questions
Everything you need to know about our luxury fragrances.
Are your fragrances authentic?
Yes, all perfumes sold on perfumesdubai are 100% authentic, sourced directly from authorized distributors and luxury perfume houses in the UAE.
How long does shipping take?
We offer express shipping. Orders within Dubai are typically delivered within 24 hours, while international shipping takes between 5 to 7 business days.
What is your return policy?
We accept returns within 14 days of delivery, provided the fragrance remains in its original, unopened packaging with the cellophane seal intact.
Do you offer samples before purchasing a full bottle?
We provide complimentary 2ml samples with select orders and offer a curated 'Discovery Set' for purchase to help you find your signature scent.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), Apple Pay, and Cash on Delivery (COD) for customers within the UAE.
How should I store my perfume to ensure it lasts?
To preserve the scent profile, store your perfumes in a cool, dark place away from direct sunlight and humidity, such as a dedicated cabinet or drawer.